All gone

Had a great team going. With the last update the game now refuses to open. Was told to delete and redownload... No good and now my team is probably gone.

Still cant open. (2/1/17). So still hating.

Was told they FINALLY fixed it for iPhone. Tried again. STILL doesnt work. (8/3/17). And customer support never answers

Cat17362 about Pokémon GO, v1.39.1