What happened to my storage upgrade

I enjoy this game but the pokestop speed lock is ridiculous its not your job to keep people from breaking the law because they are going to do it anyway with or without the app. Second I broke down and put money into expanding my Pokémon storage and noticed that my Pokémon storage is no longer at 450 its at 350 so I need to know who to contact about this because its not right! I want my money back or my problems resolved.

InvincibleMushu about Pokémon GO, v1.39.1