They dont listen or care
I really want to love this game, because it is fun to play with family and friends. But since the beginning, Niantic continues to take things away, makes things harder and completely ignore fans requests/issues. The whole point of this game is to go outside and have fun, not to be super hard to play like it is some sort of achievement. Niantic clearly has a vision of how THEY want the game to be and make lots of money while screwing over fans. If anyone is having fun with something, theyll make that aspect a lot harder. I thought it was perhaps growing pains for a small game company, but it is clear now that is not the case, as this has been going on for a long time. It is a shame, Pokémon is a loved franchise and this game started out really fun, but they are messing it up gloriously.
Xen1367532 about
Pokémon GO, v1.29.1