Incomplete game + bad customer service

The game itself is basic. It offers catching and gyms and thats it. In game tracking is useless and 7 months later theyre only starting to address cheating. Customer support is ridiculous too. Weeks turnaround on replies, vague and misleading in game messaging and warnings and unclear positions on gameplay that can all result in bans. Theyre a mess. Unethical billing and refund policies that most would consider fraud top it all off. Stick with your console and handheld version of Pokémon.

Simo_CA about Pokémon GO, v1.27.4